If item(s) are defective upon arrival and not related to shipping issues, we will offer an exchange and replacement at no cost to you. Lost packages or damaged items due to shipping issues must be claimed with your carrier. Please carefully review your order and verify your information before finalizing your purchase. There will be no returns or exchanges unless the item is defective. We are not responsible for return shipping, return costs associated with late arrivals, or undeliverable packages.Īll sales are final. If your package says delivered and has not arrived please consult your local shipping carrier and postal outlet for further assistance. Please note that it is not uncommon for an item to say delivered and arrive a few days later. Please check with your local shipping carrier and postal outlets for details. However due to the current global pandemic, please expect longer than expected ship times as shipping carriers and postal services are dealing with increased volumes and have increased safety measures which may cause delays. You as the buyer will be accountable for all restrictions, duties, taxes, and any other fees collected at receiving their order at the destination country.ĭuring this time, we are shipping orders as usual. JDM Legends will not be held responsible for any duties, taxes, or customs fees under any circumstance. Tracking updates on your order will be provided to the email you provide at checkout. Any error in delivery made on the buyer's end will be your responsibility. Please verify your information prior to finalizing your order. We will only ship to the mailing address provided at checkout (no exceptions will be made). We make zero on shipping or handling fees and pass along our discounted rates with carriers to you. We offer many cost effective options through most reputable carriers. In stock items are usually shipped within 3 business days.
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